Return & Refund Policy

We aim to provide high-quality products and a smooth shopping experience

Eligibility for Return

  • Returns are accepted within 7 days from the date you receive the parcel.
  • After 7 days, no return or refund request can be processed.
  • The product must be returned in its original condition, with all accessories, packaging, and manuals.

Return Conditions

  • The customer is responsible for ensuring the product is securely packed for return.
  • Shipping fees will be deducted from the refund amount.
  • If the returned product is damaged, scratched, missing accessories, or used beyond normal testing, the refund amount will be reduced accordingly.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for returns. Please check product descriptions for specific details.

Refund Process

  • Refunds are initiated within 48 hours after we receive and inspect the returned product.
  • The amount will be credited to your original payment method (UPI/Bank transfer/COD refund process).

Exchange Policy

  • Exchanges are allowed only for defective or wrong items received.
  • In such cases, we will arrange a replacement at no extra cost.

Order Cancellation

  • Orders can be cancelled only before dispatch.
  • Once shipped, cancellation is not possible, but you may request a return as per our return conditions.

How to Request a Return

Email us with your order details and issue. Please include your Order ID, product photos/videos, and reason for return. Our support team will guide you through the process.